• “According to Derek & Laura Cabrera, “wicked problems result from the mismatch between how real-world systems work and how we think they work”. With systems thinking, there is constant testing and feedback between the real world, in all its complexity, and our mental model of it. This openness to test and look for feedback led Dr. Fisman to change his mind on the airborne spread of the coronavirus.”

    Tags: ITGS, systems thinking, models, reliability, simulations, wicked problems

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